Privacy Policy

1. Information We Collect

When you visit our website, submit a contact form, request an inspection, or browse our vehicle listings, we may collect the following information:

• Full name, email address, and phone number (when provided via forms)
• Vehicle information including VIN, make, model, and year (when submitted for inspection or verification)
• Usage data such as pages visited, time spent on pages, and referral source
• Device and browser information (IP address, browser type, operating system)

2. How We Use Your Information

We use the information we collect for the following purposes:

• To schedule and conduct vehicle inspections
• To provide inspection reports and verification services
• To respond to your inquiries and customer service requests
• To send appointment confirmations and service updates
• To improve our website, services, and user experience
• To detect and prevent fraud or unauthorised access

3. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following circumstances:

• With your explicit consent
• To comply with legal obligations or respond to lawful requests
• With trusted service providers who assist in operating our website (under strict confidentiality agreements)
• To protect the rights, property, or safety of Adoniyas, our customers, or others

4. Data Security

We implement industry-standard security measures to protect your personal information, including encrypted data transmission (TLS/SSL), secure database storage with access controls, and regular security audits. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

Our website uses essential cookies to maintain session functionality and security. We may also use analytics tools to understand how visitors interact with our site. You can control cookie settings through your browser preferences.

6. Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to or restrict the processing of your data
• Withdraw consent at any time (where processing is based on consent)

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Inspection records are retained for the duration of the re-inspection cycle and may be kept longer for regulatory compliance.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at [email protected] or call +251 97 306 3333.